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To order by phone,
call 1-877-225-8207,
Monday through Friday,
8:00 a.m. to 5:00 p.m. ET.
 
Next/2nd Day Shipping:
Orders must be placed by
1:00 p.m. ET in order
to ship that day.

   

Terms and Conditions

Return Policy

  • Please call 1-877-225-8207 before returning any item to obtain your returned materials authorization (RMA) number and details including mailing address and procedures. RMA numbers are valid for 10 days from date of issuance. We are unable to accept returns without an RMA number. Purchases can be returned for refund (purchase price and applicable sales tax) within 10 days from date of receipt. Freight charges will not be refunded. All items must be in the original, undamaged packaging. No refunds, credits, or exchanges are allowed after 10 days. A 15% restocking fee may apply on some items.
  • To receive a refund or credit, your purchase must be returned with shipping and insurance pre-paid, in as-new condition, in original box and packaging, and with all warranty cards, manuals and accessories. Any variance from these conditions could result in delay or forfeiture of your refund.
  • Shipping and insurance charges are not refunded.
  • Paychex, Inc. will not accept the return or exchange of any item if the UPC code has been removed from the packaging.
  • Refunds on purchases made with a credit card will only be credited to the same card used at the time of sale.

Shipping

  • A 10% shipping cost, not to exceed $15, must be added to all orders.
  • Most orders ship within 48 hours. Please allow 7 to 10 days for delivery.
  • Orders can be shipped for second day delivery for an additional $10, or overnight for an additional $15.
  • Portions of your order may be shipped in separate parcels on separate days, but you will only be charged once for delivery of all shipments.
  • If your package is lost or damaged, please call Paychex at 1-877-225-8207.

Pricing and Availability

  • Prices, specifications, and availability of products are subject to change without notice. Paychex, Inc. may change its pricing, product description or specification after any order confirmation but prior to shipment due to errors, product discontinuation, or unavailability, typographical errors, or any other reason.
  • We will notify you of any corrections or changes and ask for your approval before we complete your order. We will not complete your order until we have your approval.
  • Published prices do not include shipping, sales tax, and insurance.

Disclaimer of Warranty, Title to Goods, Consequential Damages, Revisions

Paychex, Inc. does not in any way warrant other manufacturers' products. The products are backed by the limited warranties of the original manufacturer or publisher only. Consult your product documentation for specific limited warranty information.

PAYCHEX, INC. HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. In no event shall Paychex, Inc., its subsidiaries or affiliates, or their respective officers, directors, employees, representatives or agents (collectively, Paychex, Inc.) be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contact, negligence, or otherwise, and whether or not Paychex, Inc. has been advised of the possibility of any such damages. This disclaimer in no way affects the term of any manufacturer's warranty.

Trademarks and Service Marks

Paychex®, Paychex Online PayrollSM, Paylink®, Preview®, Readychex®, Taxpay®, and Time In A Box® are service marks or registered trademarks of Paychex, Inc. All other trademarks are the property of their respective companies. Nothing in this publication should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed here, without the written permission of the trademark owner.

 

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